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Risk Scenario 1

Canada Post

Risk

Medium 

Impact

2

Probability

2

Reasoning 

Impact (moderate)
A labour strike disrupts customer distribution and may delay customer's monthly orders

Closure Potential: up to 5 days to reestablish supply chain with alternate carriers
Revenue Loss Potential: Variable based on distance and duration of labour disruption, but would cut into profit.

Probability (possible)
There does seem to be some sort of annual disruption but usually only for a day.

 

Risk Scenario 2

Ransomware Attack 

Risk

Low

Impact

1

Probability

1

Reasoning 

Impact (low)
With online orders only accounting for 15% of sales 
within a day, we could switch to manual invoicing 

Closure Potential: none - order delay
Revenue Loss Potential: increased labour, and potential e-commerce rebuild

Probability (unlikely)
We are small potatoes and not worth the effort to hackers, but could still happen 

Risk Scenario 3

Payment Data Breach

Risk

Low

Impact

2

Probability

1

Reasoning 

Impact (moderate)

While the payment data would lie with a third party, a breach could still be an issue to us in protecting our customers' data

 

Closure Potential: none
Revenue Loss Potential: none - reputation loss 
Probability (unlikely)

Having a specialty third party processor limits our direct exposure

Risk Scenario 4

Cloud Outage

Low

Impact

1

Probability

1

Reasoning 

Impact (low)
Our external data processing could be down or subject to a DDoS attack; it is unlikely to last more than an hour and definitely not more than a day

Closure Potential:  none
Revenue Loss Potential: none

Probability (unlikely)

Enterprise processing is designed with redundancies to minimize impact, as well we would not be alone, as other web activity would also be disrupted

Ignoring 

4pm Backup 

Reasoning 

If our information is in the cloud, parallel servers would hold the data; a backup disruption at 4pm alone would have no impact. Our supplier would also have to lose all their infrastructure.
While backups do occur in cloud environments, the real protection is the cloud itself, running parallel infrastructure and having multiple live mirrors of databases. Also, why would you schedule a backup during daytime hours? A backup is much more effective during overnight periods when resources are in low use.

The backup issue is one of the main advantages of using a cloud service.